Advanced Computer Tips and Tricks
Tip : Windows 7 Cool Feature - Problem Steps Recorder
Windows 7 ships with a utility named PSR (Problem Steps Recorder) that records the steps you’ve taken on the computer automatically including mouse clicks. You can use these recordings to speed up issues when you’re dealing with tech support.
Problem Steps Recorder can be used to automatically capture the steps performed by a user on a computer, including a text description of where they clicked and a picture of the screen during each click. This capture is then automatically saved to a file that can be used by a support professional to help the user troubleshoot the issue or understand what steps were taken by the user.
Steps :
o Click
Start Click
Run or (Win + R) to open Run Command.
o Type
PSR and Press
Enter.
o Problem Steps Recorder toolbar will appear.